Contact information


Contact Information โ€“ PUSH&BEAR

At PUSH&BEAR, weโ€™re here to support you every step of the way. Whether you have questions about your order, need help with an exchange, or just want to learn more about our products, our customer care team is always happy to assist.

1. Contact Information

Trade Name: BLACKTAIL
Brand Name: PUSH&BEAR
Address-ย IX-6194/533/26, RAM GALI, SUBHASH MOHALLA, Gandhi Nagar, New Delhi, East Delhi, Delhi, 110031
GST NO- 07BWKPJ0360B1ZZ

Email:
For inquiries related to orders, shipping, exchanges, or general questions, reach out to us at:
๐Ÿ“ง contact@pushandbear.com
We aim to respond within 24โ€“48 hours on business days.

Phone & WhatsApp:
๐Ÿ“ž +91-70117262117
(This number is available for both WhatsApp messages and direct phone calls.)

2. Business Hours

๐Ÿ•’ Monday to Saturday: 12:00 PM โ€“ 7:00 PM (IST)
๐Ÿ•’ Sunday: Closed

Emails sent on Sundays will be addressed on the next working day.

3. Customer Support Services

Our support team can assist you with:

  • Order status and updates

  • Exchanges (as per our policy)

  • Shipping inquiries

  • Product information and sizing

Reach us anytime through:
๐Ÿ“ง Email: contact@pushandbear.com
๐Ÿ“ž WhatsApp/Phone: +91-7011726217

We offer equal support across India, UAE, and the USA โ€” no matter where youโ€™re shopping from, we're here for you.

4. Feedback & Suggestions

Your feedback helps us grow. If youโ€™d like to share your experience or suggest improvements, email us at contact@pushandbear.com. We value every comment and use it to enhance our service and collections.

5. Return & Exchange Assistance

For complete details, visit our Return & Exchange Policy. Hereโ€™s a quick overview:

  • India: Exchanges accepted for incorrect sizes, damaged items, or wrong products.

  • USA & UAE: Exchanges available with applicable shipping charges.

๐Ÿ“น A video of the package before opening is required to process any exchange requests. This helps us validate claims and ensure fair resolutions.

Thank you for choosing PUSH&BEAR. We look forward to helping you and ensuring you have the best shopping experience possible. If you need anything at all โ€” weโ€™re just a message away!